Active listening is the best service technique to help understand customer needs. This is an act that involves careful consideration of customer inquiries, explanations, or experiences. In particular, it is a day-to-day commitment, a consistent attitude that brings new business opportunities.

Considering the above situation, RCN SOLUTIONS is working hard to improve this challenging and delicate work.

The company knew that, due to customer feedback, cleaning the edges of the glass after lamination was a major issue. The interlayer will squeeze out during this process. Since it cannot be removed while it is hot, cold cleaning is a difficult task, because the special specifications of the interlayer REVA BF can ensure the high adhesion and quality of the safety glass. 

Removal of the excess is essentially manual work by blades or other tools, but this takes time and incurs additional costs to the final product.

So the question is how to solve this problem without disturbing the lamination process.

In fact, by using the "RD Clean Concept", there is no need to adjust the pump suction value, and there is a risk of air bubbles. According to the RCN procedure, the RCN system allows the time and quality plan to remain unchanged. At the same time, it will not force or involve the operator to change any parameters of the lamination operation, and make any adjustments during operation.  

Therefore, RCN SOLUTIONS proposes a unique possibility, a system that can obtain the final product without affecting production, without effort, no additional finishing, and most importantly, no labor, which means saving money .

However, this concept has another equally important purpose: the UNI EN 12453-3 standard, regarding the size and finishing of the edge of the laminated glass, determines the tolerance of the laminated thickness after the laminated glass-the tolerance and the use of the current bagging system, strong extrusion Pressing the edge of the glass-in some cases will lead to less than the requirements, thereby affecting the acceptance of the final product.

The "RD Clean Concept" developed by RCN will not cause any reduction in the thickness of the interlayer, thus ensuring a triple advantage: the edge is clean at the end of the process, and the thickness of the interlayer after the process is perfect, saving about 40% of the cost and labor cost.

The combination of service and RCN’s development capabilities allows the design and production of a system to release laminated glass, which can be simplified by what is called "clean edges", which embodies the idea of ​​not needing to remove the excess part and laminating from the edge after lamination middle layer.

Although the term "clean edge" sounds familiar, the final successful solution is only provided by RCN and involves specifically designed and tested technology.

RCN can proudly say that this project was born in the mind of the company's junior partner Davide Ricchi. He has the ability and perseverance to believe in this concept, and through continuous research, testing materials and tests, until the results become expected. 

This new system is applying for a patent.

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